Every Shorr Solutions engagement begins with our proprietary Shorr Audit, uniquely designed to give us and your team a clear path forward – pinpointing your strengths and opportunities from Day 1.

Based on our unique profile and priorities, we then execute our proven, sequential “Operations 180” methodology, where together we will:

• Establish and refine your practice’s protocols – creating a cohesive, aligned team that operates smoothly without micromanagement
• Analyze your marketing – from social media and website, to print collateral and in-practice materials
• Gain a clear understanding of your financials with an initial P&L analysis
• Review your existing contracts to discover savings potential and opportunities to maximize your vendor relationships
• Observe and coach your team on phone handling best practices – ensuring no lead is lost
• Coach your team to success with biweekly one-on-one coaching calls

With a firm foundation in place, Shorr Solutions will work closely alongside your practice team to enhance and redefine every facet of your business growth. As practice owners – there is no task too large, too small, too routine, or too out-of-the-ordinary for our experts to assist and find the perfect solution.

In the Transform phase of your Shorr Solutions engagement, you can look forward to:

• Maximizing your practice’s savings potential – from sourcing our vetted affiliates for merchant processing to financing and materials
• Empowering your team to succeed and sell more – with our exclusive patient care concierge course: the Conversion Cascade training course
• Safeguarding your financials through the year with a quarterly P&L analysis
• Building a team of “A Players” by reviewing your hiring needs and providing guidance where necessary
• Continue to observe and coach your team on phone handling best practices – ensuring no lead is lost
• Review marketing results with bi-weekly sessions on enhancing your channels and collateral
• Coach your team to success with biweekly one-on-one coaching calls

Excellence is not a one-time event, but an ongoing and consistent process. In Phase 3 of your Shorr Solutions engagement, we elevate standards across your practice and leverage the metrics of our existing success. Empowered with this data, we ensure long-term success in all areas of your practice.

In this key phase, you can rely on Shorr Solutions for:

• Mapping the course for ongoing success – with long-term growth and planning based on decades of experience as practice owners
• Compelling marketing for every season – with continued support and insight into your promotions, key treatments/procedures, and messaging through the entire year
• Continue to observe and coach your team on phone handling best practices – ensuring no lead is lost
• Keeping your team aligned and thriving – with an ongoing evaluation of conversion rates to address and mitigate any inconsistencies
• Coach your team to success with biweekly one-on-one coaching calls

The pinnacle of our “Operations 180” process, we will ensure your practice has the tools, insight and best practices to realize consistent growth, year after year. Bringing the wealth of our tools and training together, in the Growth & Endure phase of your Shorr Solutions engagement, your practice will benefit from:

• A long-term growth plan – a clear path forward for the next 12 months, based on the results and metrics of our past year
• A sequential, priority-focused action guide – Providing each member of your team with clear responsibilities for the 12 months ahead
• Coach your team to success with biweekly one-on-one coaching calls, customized to your ongoing needs inside your practice