FAQs About Our Medical Practice Consulting Services

Who is your typical client?2020-08-07T23:12:17+00:00

We’re specialists in the cosmetic and aesthetic medical community.  We’re proud to work with both medical spas (aka med spas), as well as cosmetic surgery and plastic surgery practices.  Our clients are based throughout the United States, and the joy of today’s technology is that we’re able to meet by phone, FaceTime, Zoom, GoToMeeting, Skype, text, e-mail… you name it!  We just find that smoke signals are SO last year.

Who from the practice needs to be on the introduction call?2020-08-07T23:11:55+00:00

We suggest having all decision-makers on your initial free consult call. Just as you would recommend to your patient that they bring their spouse or family member who will be assisting in the decision making process or post-operative care… we suggest the same thing. This is going to allow your team members to ask all of your unique questions in your initial call with Shorr Solutions.

Which in-house services do you offer, and which industry partnerships do you bring to the table?2020-08-07T23:12:35+00:00

We focus on the administrative, operational and financial health of your business.  To view a full list of our services click below.

We also offer a variety of affiliate services, including guaranteed low rates on credit card processing, group buyers/purchasing organizationszero percent interest patient financing programs and more.

What sort of connections do you have to other vendors I’ll need?2020-08-07T23:11:37+00:00

We work hard to maintain positive vendor relationships to bring to you when you need it most.  Those vendors include, but are not limited to, device manufactures, suture vendors, skincare vendors, group purchasing organizations, credit card processing and patient financing vendors, website companies, event experts, healthcare attorneys and more. These vendors are our colleagues and we know they will provide quality and excellent services to practices just like you.

What makes Shorr Solutions different than other consulting firms?2020-08-07T23:12:01+00:00

Not only do we specialize in the cosmetic surgery, plastic surgery and medical spa industry and bring to you more than four decades of award-winning expertise, we’re former aesthetic medical practice owners!  You can read more about our backgrounds here, but know that we’ve been there, done that. For example, Jay spent several days each week inside the operating room itself, ordered inventory himself and was the one to make real-life HR decisions when employee theft became an issue. In addition to working inside this industry on an ongoing, day-to-day basis, there’s little you can come up with that we haven’t heard or seen before. Seriously!

What life stage makes the most sense to bring you into my practice?2020-08-07T23:12:18+00:00

We work with practices who are at all life stages.  Whether you’re looking to open a new practice, fine-tune issues in your existing practice, or create an effective plan for your exit strategy, our team of experts is here to guide you.

What if I have additional questions after my consult?2020-08-07T23:12:02+00:00

 We understand that this happens, and we’re happy to answer any and all questions you have.  Please feel free to email all additional questions, even after your initial free consultation with Shorr Solutions, to our founding partner, Jay Shorr ([email protected]), or our partner, Mara Shorr ([email protected]).  Remember that one of the things that makes Shorr Solutions different is your ability to have direct access to our company leadership.

I’m concerned about the pricing. What can you suggest?2020-08-07T23:11:39+00:00

 We understand that we aren’t the least expensive consultants in the industry… just as you likely aren’t the least expensive option when it comes to injectables or surgery. We bring more than four decades of experience to the table, along with an expert team to bring financial and negotiation assistance, vendor assistance, HR expertise, sales training, marketing guidance and more to the table.  We hear from our clients time and time again that they would rather pay to utilize our services to do things right the first time than pay BIG TIME to have to fix things once they’re broken. Our expert assistance is worth it. But don’t take it from us, you can read what clients have to say here.

How will you fit within my company’s structure?2020-08-07T23:12:08+00:00

Shorr Solutions guides your existing team in the right direction when it comes to your operational, administrative and financial health. We don’t take the place of your existing staff, and ultimately strengthen your bottom line. We always sign a non-disclosure with our clients to protect your data, and work well with your other consultants, including your public relations firm, website design firm, SEO company, lawyer and accountant, for example.

How can you understand my company’s needs, and how long have you been in business?2020-08-07T23:12:24+00:00

Jay Shorr and Mara Shorr are well-versed in working in the medical industry as well as with other small businesses.  View their full biographies below.

We have been in the dermatology, aesthetic, cosmetic, and plastic surgical industry for many years and sold our surgery center in 2015. We have been consulting with medical and spa practices on a full time basis since 2012.

How can we work together, and what are your billing structures?2020-10-02T20:57:14+00:00

We’re happy to offer a free, one-hour consultation just so you can make sure we’re a fit. Click here to schedule a time that works for you.  With clients across the United States and Canada, we’re available to you at your convenience, and understand your meeting availability may occur outside of the 9-5 hours.  Whether you’re looking for a site visit to evaluate all of your practice’s needs or a simple contract negotiation, we have a plan that’s right for you.

Do you have references?2020-10-02T20:59:36+00:00

Absolutely! At Shorr Solutions, we’re always happy to provide you with references of medical and non-medical clients. Any consultant you consider should be able to do the same. Request references to our partner Mara Shorr at [email protected]

Can you work with my practice remotely?2021-01-19T19:04:50+00:00

 Of course!  Now more than ever, we live in a remote world. Whether you prefer text, email, phone calls or video conferences, we’re here to communicate with you in your preferred method of communication.  We do offer an option of in-person training sessions for those practices that prefer to have us on-site, COVID-permitting, which can be arranged on a case-by-case basis.

Our Services