Find the Right Front Desk Coordinator/Receptionist with Shorr Solutions!

Are you a diligent aesthetic practice owner, administrator or manager in search of the perfect front desk coordinator/receptionist, but feeling overwhelmed by the hiring process?

At Shorr Solutions, we comprehend the importance of securing the right talent to enhance your practice’s operational efficiency and patient satisfaction. That’s why we offer tailored services to support aesthetic practice owners like you in hiring the ideal front desk coordinator/receptionist. In this blog post, we’ll delve into the essential considerations of hiring for this pivotal role, our strategic approach to recruitment, and how you can embark on this journey with our expert guidance.

Understanding the Role of a Front Desk Coordinator/Receptionist in Your Aesthetic Practice

The front desk coordinator/receptionist serves as the frontline ambassador of your aesthetic practice. We like to call this role the ‘Director of First Impressions.’ Playing a crucial role in providing exceptional customer service and setting the tone for the patient experience, this gatekeeper can make or break whether patients book procedures.

From warmly greeting patients and converting incoming leads to consultations/appointments, to checking in patients and maintaining a pristine reception area, their responsibilities are integral to the overall success of your practice.

Why Hire a Proficient Front Desk Coordinator/Receptionist?

A proficient front desk coordinator/receptionist brings a unique blend of hospitality, customer service, sales and administrative skills to deliver a superior patient experience and help drive the success of the practice forward. They are indispensable to the sales generation, patient retention and seamless functioning of your aesthetic practice. They must embody professionalism, possess exceptional communication and people skills and demonstrate proficiency in managing diverse responsibilities simultaneously. By hiring a qualified front desk coordinator/receptionist, you can elevate patient satisfaction, streamline practice operations and uphold the positive and unique reputation of your practice in the competitive aesthetic market.

Learn more about our Conversion Cascade 2.0 online course for a step-by-step sales funnel training to help your team master attracting, converting and retaining more patients!

Our Strategic Approach to Recruiting a Front Desk Coordinator/Receptionist:

Finding the right Front Desk Coordinator/Receptionist for your aesthetic practice requires a strategic and personalized approach. Our recruitment services are meticulously designed to simplify the process and identify candidates who not only meet your qualifications but also align with your practice’s values and culture. We offer two distinct options to accommodate your preferences.


What Are Your Options?

Option 1: Doing it With You

If you choose to do it with us, we’ll work closely with you throughout the recruitment process. From helping you draft job descriptions and contracts/offer letters to conducting interviews and providing our expert feedback to help you make informed decisions we’ll be there every step of the way to ensure that you find the ideal director of first impressions for your practice.

Option 2: Doing it For You

If you prefer to leave the recruitment process entirely in our hands, we offer a full-service option where we take care of everything from start to finish. This includes posting job listings on various channels, crafting job descriptions and offer letters/contracts, screening candidates, conducting interviews, coordinating on-site interviews for you to meet our top choices and handling all hiring paperwork. We’ll handle every aspect of the recruitment process.

Getting Started with Our Help

Ready to take the next step in hiring the perfect front desk coordinator/receptionist for your aesthetic practice? Schedule a free 30-minute consult with us to get started today! To learn more about how we can assist you in recruiting other personnel ranging from medical assistants, nurse practitioners, practice administrators, marketing associates and more, visit our ‘Recruiting and Hiring New Staff’ page. With our support, you can streamline the recruitment process and discover the ideal candidate to elevate your practice to new heights.

Ready to get started and create your exit strategy?

Schedule Your Consult

Schedule a consultation with our award-winning team of experts to get started and learn how we can help!

Real Client Stories

“Jay and Mara Shorr helped me out when I needed it the most. I would not be where I am today without them. I have seen firsthand how they can help you save millions and make millions of dollars in your practice. Working with Shorr Solutions is one of the best decisions I have made in my practice. Thank you Mara and Jay, you will always have my trust!”

Rich Castellano, MD

Board-Certified Facial Plastic Surgeon & Medical Director, ImageLift, The Villages, FL

“The Merriam-Webster dictionary defines the word superlative as an adjective used “to indicate the greatest degree of a particular quality.” When I think of this word, I think of Shorr Solutions. It is my great pleasure to recommend Shorr Solutions. Jay and Mara Shorr have served as my business consultants for over five years and have proven to be invaluable. I first met Jay and Mara at a training course they organized at a national conference. They regularly speak at national and international conferences and write for many prestigious journals. Jay and Mara provide a wealth of insight and knowledge to help with the business and marketing aspects of my medical practice. Jay and Mara taught me things I never learned in medical school, but are critical to running a successful practice, such as how to deal with difficult patients, how to get patients in the door by appropriate marketing, providing financing options for patients, helping with medical waste disposal, providing discounts on conference registration, how to recruit and train exceptional staff, and much more. They provide a variety of services including negotiating the best deals on purchasing and maintaining capital equipment, providing legal advice, preparing an employee handbook, preparing letters for patients, avoiding litigation, applying for financing for medical space, and much more. Overall, they have saved me much more money than I have invested in them. They have undoubtedly been an asset to my practice.”

Alex Eshaghian, MD, PhD

Cosmetic Surgeon & Medical Director, AE Skin, Encino, CA

“Working with Shorr Solutions has been the best business decision I made. They are a group of professionals characterized by their knowledge and integrity when it comes to the business of healthcare. They are very respectful and protective of their clients, with great negotiation skills. Jay and Mara have put together a team that is instrumental not only in the setting up of a practice but as an ongoing consulting firm, that takes off your shoulders the burdens of negotiating, hiring, firing and providing mentoring, as well as a different perspective on the day to day running of a practice.”

Humberto Palladino, MD

Board-Certified Plastic Surgeon & Medical Director, MagicSurgeon, Ft. Lauderdale, FL

“We appreciate the assistance you both have provided over the past 2 years.  When we started our relationship, we asked that we be “taught how to fish” as opposed to being given a fish directly.  While we continue to learn and grow, you have certainly accomplished that task… We thank you both for all your assistance and guidance over the past 2 years, and will certainly not hesitate to recommend you both to those in need.”

Jason Hall, MD, FACS & Amanda Hall, PA-C

Double Board-Certified Plastic Surgeon and Physician Assistant, Trillium Plastic Surgery, Knoxville, TN

“Jay and Mara are a dynamic duo. Their understanding of the inner workings of medical practices is second to none. They have a wealth of knowledge and experience to share with others and are willing to help. You will never question their integrity nor intentions as both are pure. I especially love their ability to break down complex inner-office needs into simple, process-driven systems that help practices thrive.”

Chad Erickson

VP of Marketing and Business Development, Advice Media

“Thank you for all the hard work….the turn around in the office, in basically every consideration, has been impressive. Thank you both for helping me gather together a good crew. My team has commented to me at least twice now how much different and better things are in terms of morale, getting projects done, patient flow, and patient volume.”

Jonathan Grant, MD

Double Board Certified Facial Plastic Surgeon & Medical Director,
Cascade Facial Surgery & Aesthetics, Mt. Vernon, WA

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