Shorr Solutions: The Podcast – Ep. 148 – Building a Practice from the Ground Up With Dr. Nick Clark

00:00:04:06 – 00:00:30:05
Voiceover
You’re listening to Shorr Solutions: The Podcast, where our expert consulting team steps behind the mic to share some of the strategies and solutions we implement for static practices nationwide. With decades of combined experience running and coaching aesthetic and medical practices. We bring you the guidance that strengthens operations, elevates profitability, and supports long term growth. This is where solutions begin.

00:00:30:07 – 00:01:17:03
Cristian Devoz
Welcome back to another episode of Shorr Solutions: The Podcast. This is Christian Devoz, and I will be your host. I’m one of the partners and our senior client success manager here to share solutions. And today, I have the pleasure of having a very special guest. We have Dr. Nicholas Clark joining us from Oklahoma and Dr. Clark is a fellowship trained facial plastic surgeon in Oklahoma City and the founder of Redbud Facial Plastic and Laser Surgery in Oklahoma City. He has built his practice with an intentional focus on patient experience, education, first consultations, and natural looking outcomes. Dr. Clark emphasizes meticulous technique, thoughtful planning, and concierge level care for consultations through recovery. They get all of that right, Dr. Clark.

00:01:17:05 – 00:01:20:02
Dr. Nick Clark
It’s a mouthful. It sounds about right.

00:01:20:04 – 00:01:25:23
Cristian Devoz
I had to make sure I got that right. Welcome to Dr. Clark to this episode. It’s a pleasure to have you.

00:01:26:00 – 00:01:29:09
Dr. Nick Clark
Yeah. Thank you guys so much for having me. And really excited to be here.

00:01:29:11 – 00:02:06:06
Cristian Devoz
Wonderful. Okay, Dr. Clark I guess the first question I want to start this conversation with is, as you know, you have been with us for almost a year now as a client and has been quite the journey. We started with you from the very beginning as you were getting out of your fellowship. And the main question I want to start this conversation with would be, what made you decide to become a business owner? Because at the end of the day, you finish your fellowship. You could have gone to work with another physician and another practice. What made you decide? You know what? I’m going to open up a practice from the very, very beginning, from the ground up. What was the motivation behind that?

00:02:06:07 – 00:03:29:07
Dr. Nick Clark
Well, I think I’ve always dreamed of having my own practice. I think that’s first the first part of it. You know, when it got down to it, it was really about, you know, building something very intentional from day one. And, as a facial plastic surgeon, I wanted to have a practice that focused on the face only and that that built natural results and allowed the patients to have a really high quality experience. So, you know, I think those who join, an existing group or existing practice, that can also be a wonderful opportunity. But in a sense, you’re kind of joining that practice’s way of doing things, like how the consult looks and how they’re structured, how much time you get to spend with patients. And you don’t really notice, like you’re not in involved in the business side of the stuff. You’re probably an employee. Mate. So I really wanted to be the one making the decisions. I wanted the the freedom to design that entire patient journey from the first time they called our practice all the way through to the end of their recovery journey. And I believe that you know what produces the best outcomes or the best patient satisfaction is having that concierge touch. And having my own practice allows me to do that. And the trade off is more headaches early on. But, you know, allowed me to kind of build everything from the ground up the way I want to. So that’s kind of a long winded answer, but that’s essentially why.

00:03:29:09 – 00:04:11:06
Cristian Devoz
Oh, I love that. And you know what? I don’t think there is a correct way. I think that for some people, joining another practice might be the right thing to do. But for our audience out there, doctors out there who are considering, should I open up my practice or should I join someone who already has an existing practice? I think that’s a great question to ask is what is it that you want to do? Or do you want to make sure that you provide that experience as you were mentioning, you know, want it to be all done in your way of doing things, or are you okay with doing it the way someone else is doing it? I think that’s a very good point that you mentioned. Was there any factor that made you like, made the decision, I guess. What was the point where you realized, you know what? This is what I have to do, and you kind of went after it with confidence.

00:04:11:08 – 00:04:56:13
Dr. Nick Clark
Joining another practice would have been, you know, a stepping stone type fashion to where I could save up money or gain more experience, make myself feel more confident about, open my own practice. But, you know, I think that all of those things just delay the process of starting your own practice. And so I just, you know, I decided, like, I’m just going to do this from day one. That’s maybe a little bit harder up front, but it’s so worth it to get what I want in the end. And, you know, using the Shorr Solutions team helped me create, you know, a really wonderful plan to accomplish that. And, you know, in talking with other mentors in facial plastic surgery who’ve opened their own practice and who manage their own practice, yeah, those are all kind of factors that helped me in deciding.

00:04:56:15 – 00:05:25:02
Cristian Devoz
That’s wonderful. And I love that you mentioned getting the extra mentorship and help from other people, having someone that can maybe give you some insight into what to expect is always very helpful. And I think that kind of what we did with you and we were with you from the very beginning, now you’re in kind of the final stages right before you open. What has been the most surprising part about this process for you? Was it like the build out was the start up process of setting everything up? Can you walk us through that journey?

00:05:25:04 – 00:06:20:02
Dr. Nick Clark
Yeah, yeah. I mean, there were a lot of things that I, you know, this is all new to me. I’m not. I’ve never done this before. So I would say probably the the biggest overall surprise would just be all of the moving parts that have to align. And you know that having said, any delay in one of those processes can, can compound. And so for me, the longest part was finalizing, the location. And, you know, I walked away from negotiations on a different location because I wasn’t willing to compromise what I wanted. And in a practice location and that that made things take longer. But it also just was taking longer to find one. And that was kind of surprising to me that that would really be the longest thing. And it’s really a domino effect, because the finalizing a location is kind of an early step in the cascade of things that have to get done. So that’s what made things take a lot longer and, you know, surprise me. Had you asked me before, I, you know, picking the location would be quick.

00:06:20:04 – 00:06:27:16
Cristian Devoz
Right? But, you know, there is a phrase that Jay always uses, right? It never come in, not on time or on budget.

00:06:27:18 – 00:06:48:16
Dr. Nick Clark
Yeah. That’s right. He said that a lot. And it’s 100% true. And I think for anybody thinking about opening their practice, that’s really a good thing to keep in mind, because as much as you try, it’s just not going out. At least it didn’t happen for me. Hopefully there, you know, maybe there are others that are luckier or better than I am.

00:06:48:18 – 00:07:13:13
Cristian Devoz
Hey, every journey is different. I know there are people out there that maybe find a location quickly, but then there are other things that take some time. And in your case was, you know, a matter of finding the right location. That was according to that vision that you had, and you shouldn’t settle for less. I think that if you’re going to be opening this, you know, business and it has to be a place that you’re going to love going to every single day because it’s going to be your second home. So you got to love it.

00:07:13:13 – 00:07:14:12
Dr. Nick Clark
Absolutely.

00:07:14:14 – 00:07:22:18
Cristian Devoz
And then you mentioned the location was difficult. Was there anything else that was complex or more complicated that you have expected apart from the location?

00:07:22:20 – 00:08:23:19
Dr. Nick Clark
Yeah, definitely. I think I would say probably two things. The sequencing that I kind of mentioned before, like you have to do this first and then this next and this and this and that. So it’s like, you know, you have a delay in one and then it makes everything else take longer. But yeah, just that kind of sequencing can become very complex. And then the second thing would just be decision fatigue because you’re making all these decisions like the location, the layout. Is it the finishing that you want. Do you get the equipment that you want? Do you have the right systems, do the staffing, the branding? All this stuff is just, you know, comes at you a mile a minute and there’s so many decisions to be made. But I think what helped me is that early on, like stepping back and remembering like, this is what I want to create and I want everything to match that. So I think for me, figuring that that like brand, you know, identity essentially really helped with with all of that decision making stuff and trying to minimize decision fatigue as much as possible.

00:08:23:21 – 00:08:45:23
Cristian Devoz
Now, you mentioned branding and how you kind of determine what your branding was. Can you walk us through that? How do you determine what you want your brand to be? And of course, your specialty, because you’re a facial plastic surgeon. But there is some aspects of it that you really love and that you really specialize and set you apart for your competition. Can you walk us through how you know what those were going to be?

00:08:46:01 – 00:09:45:14
Dr. Nick Clark
Yeah. I just started with what I’m most passionate about. And you know, where I thought I could deliver the most value, and that’s in the face, the neck, eyes, skin quality, making results that look natural and don’t announce themselves. So then I looked to the local market and asked where I could elevate the experience. And for me, what that meant was education-first consultations, and then a calm environment with concierge level service and follow up so that patients feel supported before and after the surgery. That they’re informed about, you know, the whole process from the beginning. So there are any surprises. And they’re comfortable with, you know, undergoing surgery and and with everything that comes along with that. And basically the brand is just my clinical philosophy that I translate it into the patient experience refined, thoughtful, natural, so that patients are noticed for them, for themselves, for for looking natural, just refreshed. Nothing fake, nothing overdone.

00:09:45:16 – 00:10:19:23
Cristian Devoz
And I loved that you mentioned that. Because when people then don’t necessarily know about plastic surgery, think of getting a procedure. Sometimes they think about all these different, you know, famous people that have gotten procedures and maybe they look very overdone, right. And they have expectations of, I don’t want to look like that. I want to look natural. I want to look like I didn’t have anything done. And with that being said, you do have a couple of signature, lifts or facelift that you have created. Can you tell us a little bit about that? About what those are and kind of what led you to creating them in the first place?

00:10:20:01 – 00:11:18:11
Dr. Nick Clark
Sure. So that’s the redbud sapling lift and the redbud deep root list. And so I kept seeing two common patient profiles early on. The first one would be the earlier aging group. They’re typically a little bit younger. They want subtle lower facial and jawline definition, typically need a smaller change and want a shorter downtime. So that’s the idea behind the sapling lift. It’s a lighter pathway to grow probably size for that stage of aging. So the other group needs a little more comprehensive correction. And deeper structural support for the mid-face the jawline. They need a little bit of neck work to give them better longevity, but this is still achieving a natural result. That’s the deeper lift concept, and naming them gives patients framework to understand what they’re trying to accomplish. And and it reinforces that we match the solution to the anatomy. So not everybody gets the same operation.

00:11:18:13 – 00:11:35:03
Cristian Devoz
Right. It’s very particular to their needs. And I mentioned the whole refinement because you know, it’s funny because I see in social media now everything is about having the proper jawline and all of that. So is there something that you would do, like if I wanted to use she saw my jaw. Is that something that you would do with the sapling lift?

00:11:35:03 – 00:11:39:06
Dr. Nick Clark
Well, in your case, you’re not having skin laxity.

00:11:39:07 – 00:11:41:14
Cristian Devoz
I still not I’m still not there. Okay.

00:11:41:16 – 00:12:05:23
Dr. Nick Clark
Yeah, yeah. You’re not ready for that. And so that’s the other thing. I’m honest with patients. So they come in and they say this is what I want to achieve. Well this is what you need to achieve that. And this is what I would recommend. And so yeah, I’m always honest with patients up front about achievement of what they’re coming in for. Like is this a realistic goal that we can achieve with your anatomy? And if so, here’s how we can go about do it. Or if not, these are the things that I would recommend.

00:12:06:01 – 00:12:15:16
Cristian Devoz
You mentioned the philosophy around facial aging, but can you walk us through that concierge philosophy or what you called, the concierge level of experience for the patients?

00:12:15:18 – 00:13:58:09
Dr. Nick Clark
Yeah. So concierge level service, you know, is very personal, very, created around that specific patient. And that comes from the first time they call the practice weekends every patient. My 100% undivided attention. And when they come in for a consult, the good thing about any practice is that I can I can say this patient gets as much time as they want. We talk about what your goals are. We go through all of that and you stand up in front of the mirror with me. I’ll show you as best I can, you know, without actually doing the operation there in the consultation room, what these changes will or are going to look like, what you can expect that continues on after we do the surgery. You know, since you asked, I always call my patients day of surgery call and checking them. Hey, how are you doing? How’s everything going? And a lot of times the patients, you know are surprised that that I call. And they usually have some kind of question, some question that they weren’t clear upon or wasn’t addressed in the post-operative instructions. And as an aside, we we have detailed instructions. We go through all of this stuff before, but even still, you know, everybody’s different questions may have came up. There may be something that wasn’t addressed on the post-op instructions. And so that’s the point of that call. That’s part of that concierge service. And of course, I’m available to the patients 24/7 if there are any issues or any concerns. I always tell the page to call me anytime, day or night. I’m here. I’ll answer the phone and we’ll figure it out together. So patients are never left to feel like they’re doing this on their own. That’s what concierge means to me. And that’s what I, you know, and aiming to deliver for my patients.

00:13:58:11 – 00:14:08:18
Cristian Devoz
And I love that you mentioned what I basically like to call building that report with a patient, or in other words, building a relationship with them. That’s what you’re doing at the end of the day with the concierge service.

00:14:08:18 – 00:14:09:08
Dr. Nick Clark
Absolutely.

00:14:09:10 – 00:14:41:08
Cristian Devoz
You become part of their lives, you become their surgeon, and you’re there for them every step of the way before, during, after, in. That’s very unique. And not every doctor has that philosophy. I just want to, you know, get the job done and don’t see it as a relationship with the patients. I see that I travel to us today. Right. And I want to have that consult with you. Can you walk me through what to expect when I’m at that consult? And how do you educate the patients, and how do you set the expectations? Right? And basically, how do you make me feel confident with getting that procedure?

00:14:41:10 – 00:16:10:20
Dr. Nick Clark
Yeah, absolutely. So one of the cheesy lines that I like to say is that this consultation is a clarity appointment. It’s not a sales appointment. I’m not trying to push a procedure on you or force you to do something that isn’t right for you or your anatomy, or that you’re not comfortable with, you’re not ready for. So what we do is we start with your goals. You know what bothers you, what you want to look like. You know, I see what looks natural to you. I think there’s certainly a spectrum. But I’m also, you know, I’ll be upfront, like, I don’t think that this is going to look natural on you. This is what you want to achieve. That’s not the goal that you’re going to get with what you’re requesting. And and I’m upfront and honest with patients about that. So they tell me what you know. These are my concerns. And then we identify what’s driving that concern. Is it a skin quality problem. Is it a lack of volume or changes in volume? Or is it a skin laxity and kind of a descent type of thing? And once we identify those underlying reason why it’s happening, then we can walk through the options and trade offs, all that stuff I always recommend, you know, this is what I would recommend for you. These are the procedures, procedure or procedures that I think that would give you the best result. I’m honest about the recovery times for those procedures and the timelines. So at the end of day, if the patient just doesn’t feel like they’re ready, then that’s totally fine. Rather them make the decision that feels right on their timeline with, you know, the full understanding of the before or after and the the realistic results for that.

00:16:10:22 – 00:16:50:00
Cristian Devoz
And I love that, you know, your focus is not on selling the patient, it is on educating the patient. And you know what? I think that actually sells more than trying to set up a procedure and educational sales. And for those of you listening out there, this is so important that you can replicate what Dr. Clark is saying, focusing on educating the patient and making them feel comfortable and trying to get all their concerns resolved. And even though you’re not selling, you got to learn how to sell. Because part of selling, what selling really is, is precisely that is a joining of the minds where you’re trying to get to a point where you both feel confident with the next step forward.

00:16:50:06 – 00:17:22:06
Dr. Nick Clark
Yeah, it’s funny that you mentioned that. You know, I, I’ve had patients before in the hospital like, wait, no one’s ever explain this to me. Like how you explain so much to me? I feel like I’ve really learned so much more. And I mean, I love that that’s the response that I’m getting. But it’s also surprising that, you know that that’s not the standard. So I always want patients to be fully informed so that the decision that they make is the best decision for them. And then at the end of the recovery process, when they look back, they’re like, yeah, this is 100%. You know, I’m so glad that I did this. You know, there’s no regrets.

00:17:22:06 – 00:17:26:05
Dr. Nick Clark
I want them to be happy. Yeah. So that just that’s what makes me happy.

00:17:26:09 – 00:18:21:09
Cristian Devoz
It makes you feel rewarded. That’s, That’s awesome. I get that feeling that you really care about your patients. And whenever we’re working with that client, we always have the priorities, right? We say patients safety first, then the safety of your staff and your providers and their licenses. Then you want to have fun and they want to make money. Money is the last thing you can really make money on as you the first three. And patient safety is also making the patient feel that they’re cared for, that psychological safety as well, matters to the patient. So he’s very important. Now let’s talk about your journey with us, because of course, you decided to get a consultant in this case Shorr Solutions. We have been working together now for almost a year. So I wanted to ask you, what advice would you give our audience about when is the right time to get a consultant? What would you say is the best route to go when it comes to should you? Should I get outside help or should I do it by myself?

00:18:21:09 – 00:19:28:10
Dr. Nick Clark
Well, you know, I mentioned earlier in our chat, you know, about having mentors in the field. And so I talked to my mentors. I got their advice. I talked to other colleagues who had started their own practice, who had done it all on their own. And I talked to another one who had used a consultant, and I kind of looked at, you know, everything that would have to go into starting my own practice. and I was like man I, I’d be the first to say that. Look, I mean, I don’t know, in that area, you know, I’m focused in the medicine area. I’m focused in facial plastic surgery. That’s my area of expertise. And I don’t want to pretend like I’m an attorney or an accountant or anything like that. So I wanted to bring in experts in each one of those areas. And so having a consultant team to back me up and guide me was just what I thought would remove errors and costly mistakes and, you know, just help things move smoother. So that’s ultimately why I went with a, consultant team. I wish I had done it sooner, I wish I had gotten with you guys, you know, months and months before I did.

00:19:28:12 – 00:19:31:19
Dr. Nick Clark
Just because, like we’ve been talking about, you know, things just take so much longer.

00:19:31:21 – 00:20:45:05
Cristian Devoz
You know what? It’s very interesting because it made me remember this podcast that I was watching the other day and they were talking about, when you’re opening a business, what type of consultants should you go with? And they were saying there are two types of consultants. There are the types of consultants where, you know, they will tell you what to do, right. They will tell you you need to listen, you need to do that. And there are consultants like us that will do it with you. And that’s kind of like our motto. We try to always do it with the client, be with you in the process. We do tell you what to do in certain scenarios where there are things that you have to do on your end. Of course, but there are things that you can delegate to us, and we would love to be able to help you with those things. And that’s kind of like how it has been with us, and that we have been able to even put a plan together. We have a checklist and delegate tasks to each other. Like “Hey, team Shorr, can you do this? And I’ll do that.” And then some things we do together. So we just try to find a way to make it work so that we can get the best for you. When it comes to how we save your money, things as simple as your credit card processing for example, we try to get you the best rate. Something like that. Like how would you even know? What do I should go with it? So what you were saying earlier when you say like, you know, I know what I know when it comes to medicine, but I don’t know about business necessarily.

00:20:45:05 – 00:21:50:15
Dr. Nick Clark
So I would just add one thing, you know, and one of the reasons that that you guys have really stood out when I was looking for consultants is because it wasn’t just so like, hey, we’ll get you started and get you off the ground and then say goodbye. It was, you know, there’s a spectrum of involvement. We can be involved in your practice and we can help you start up. And then once I’m started up, there’s still opportunity for us to work together. So for me, and you guys always say that. So I’m going to steal your phrase. Think of you guys as the C-suite executives. And that’s 100% true. And so I really wanted, you know, a team that could stay with me after opening because, again, I’m a physician. And, you know, as much as I’d like to think I know about business, I have a minor in finance, but that’s about the extent of my knowledge. And I want to learn more. But I think having experts in the field with you to guide you is really just a smart path to go down, and that that’s kind of like my, my philosophy in that realm. And so that’s then the reason why I think you guys were just the perfect fit.

00:21:50:17 – 00:23:43:20
Cristian Devoz
I love that. And and you know what? You basically have access to decades of experience from different team members. And you have Jay, for example, handles the financial, the legal, the compliance. You have Nan, who helps you with the administrative operational. Then I also help with financials and a little bit of marketing. And then of course the phone skills training is my bread and butter and the sales. So I help training the staff. So these are things that you gotta do ongoing. And for those of you listening, if you’re not doing these things, you’re not training your staff, monitoring their calls, seeing how they’re doing on a monthly basis. If you’re not reviewing your P&L on a monthly basis and knowing you know what your numbers are telling you about how you’re running your practice, these are things that we do with our clients, and that if you’re not doing by yourself, you should get the extra help to do. And of course, we’re happy to assist. But just make sure that whoever you go with has to be someone who has the experience, who has the welts on their back to prove it. And I think that Dr. Clark went for that. He did realize that we could help him with all these things. Now, I don’t want to make this a sales call. I mean because its not, but but definitely, you know, it’s just a reality that it’s impossible for you to know everything. And you got to get people on your back that will help you with certain things. So with that being said, let’s switch gears a little bit. Let’s talk about the mental and financial realities of launching a practice, because there is a lot that goes into that aspect, the mental aspect of it, because of course now you have you have to open up a business and it might be, you know, aesthetic practice, a surgical practice. But at the end of the day, even though it’s medicine, it’s still a business. And you got to treat it like the business that it is. And it does take a mental toll. So can you walk us through that journey when it comes to what has challenged you mentally, even financially and personally?

00:23:43:22 – 00:24:25:01
Dr. Nick Clark
Absolutely. You know, I think the biggest challenge for me is just the sustained mental load having to think about, you know, the firehose of things that you’ve got to set up and make decisions on. And then the uncertainty too, like am I going to fail, you know, am I just going to fall flat on my face and all of this work, it’s going to be for nothing. I think those are the two biggest challenges. And I think financially it just forces discipline to really have, you know, a budget. This is how much I can allocate to getting this practice up off the ground. And, you know, put puts constraints on what you could do initially. And then I think personally, you know, it just stretches patience because I’m making progress every day.

00:24:25:01 – 00:24:35:07
Dr. Nick Clark
Sometimes it doesn’t feel like a lot’s been done. And, you know, I’m just anxious to move through all these steps. But I just had to keep moving forward through the doubt and through that extra noise.

00:24:35:09 – 00:26:33:00
Cristian Devoz
You know what? Whenever you start a business, there is always that valley of despair, right where you feel like, is this going to work? Is it going to work out? How am I going to actually be successful? And I think a big aspect that will set you apart from everybody else would be the mental mindset that there is no other options. I can go to make it successful and I will invest in it if I have to. I will, you know, put in the time, put in the effort, get the right team and I’ll make it successful. If you have that mentality, I think that you’re more likely to succeed, that if you just say, you know what, I’m going to give it a try. That’s not going to get you anywhere. You have to be in it and go through the valley of despair and understand that on the other side of the valley, there is going to be that haven waiting for you of success, and you’re going to look back in a few years and you’re going to say, you know what? It happened, I did it, I was strong enough. I was, you know, relentless enough. And here I am. And we have seen that time and time again with clients where, you know, they start opening their practice. They have all these obviously, you know, fears, obvious fears, but they push through those fears and they get to that other end. And now we have a client for example, that has been with us for several years. And now he has his own surgery center, and he recently had a patient that gave him such a nice review on TikTok that he’s getting calls like crazy right now, and he’s booking. He’s going to have to, you know, either increase his pricing or open a new location for another doctor because he has so many patients that it’s he’s become very he’s become very successful because all the work that he has put in. But to get to that point, to get to that great result and great review that took him many, many years of silent work. These people don’t see that you’re doing, but it’s in the back end and you’re working on those things right now Dr. Clark. As we’re wrapping up this conversation, can you walk us through what excites you about these next year coming up? And, of course, what are some of those milestones that you’re really focused on right now? Yeah.

00:26:33:02 – 00:27:32:22
Dr. Nick Clark
I would say what most excites me, having patients come through the full journey from the first consult to a result that looks natural, you know, and really feels like them. That’s just so exciting to see. I’m also excited to kind of refine my playbook essentially in the practice, so to say. So, you know, learn what’s working, improve what needs tightening, and just really cultivating that culture, where the entire team takes pride in the experience that we deliver. You know, I would say the things that I must focus on now are probably readiness. So having make sure equipment is solid, tested, ready to go team. So everyone’s hired trained and then systems like the kind of boring stuff like scheduling, intake, consent, those protocols, all of that stuff. But there’s so important because, that all of those things go into what the patient sees when they walk in and when they deal with me and my staff.

00:27:33:00 – 00:27:54:07
Cristian Devoz
Right. And if you get the systems right from the very beginning, he’s going to be a lot easier to scale in the future and to continue to provide that consistent concierge level of service. So you have very well explained. Dr. Clark it has been a privilege to have this conversation with you, and I look forward to going back, you know, in a few years and listening to this again.

00:27:54:07 – 00:28:06:10
Cristian Devoz
And I’ll be like Dr. Clark look at you now, let’s do another podcast talking about how successful you are. So thank you so much for your insights. Any final thoughts that you want to share with our audience that you want them to know before we go?

00:28:06:12 – 00:28:16:22
Dr. Nick Clark
You know, I would just say if you’re in Oklahoma City, you’re considering facial rejuvenation and you want natural under the radar results. I would love to meet you.

00:28:17:00 – 00:28:22:10
Cristian Devoz
I love it. And what about the business owners listening to us? What would you advice then for.

00:28:22:10 – 00:28:44:22
Dr. Nick Clark
The business owners? I would say give Shorr Solutions a look, a hard look. I think that obviously they’re the best out there because that’s who I went with. Give them a call. They’re going to give you the support that you need, and they’ll be with you for the long haul. And whatever support you need, whether you need a little bit or a lot, they’ve got, you know, the ability to support you in whatever you’re doing. So I’d highly recommend them.

00:28:45:00 – 00:28:59:09
Cristian Devoz
Thank you so much. I’m really excited to see you open and to see that journey as well, because I’m pretty sure that you’re going to do a great job. All right, everyone, thank you so much for joining us for this episode. And as always, good luck and God bless to everyone.

00:28:59:11 – 00:29:17:18
Voiceover
Before you go. New episodes are released every two weeks, offering perspective on the decisions, systems and leadership behind well-run practices for continued insight between episodes. Follow us on social media at Shorr Solutions. This is Shorr Solutions: The Podcast.