You’ve been there before.
A difficult client…
From personal experience Jay Shorr knows a thing or two about handling a difficult client.
Rather it be from simply not being able to meet their expectations or patients believe that all follow up treatments should be free. You name it, he’s experienced it and overcome it. Want to know how?
Click here to read his article in Modern Aesthetics to learn more.
But what to focus on? What are the main components you should focus on when dealing with a difficult client?
Click here to check out the article written by Mara Shorr, VP of marketing and business development on the five principles in dealing with a difficult client gut instincts to “breaking up”
Want to know some of the most common complaints that you might encounter from a client and how to overcome them?
Click here to read more from Founder and Managing Partner of Shorr Solutions on the common complaints from clients and how to successfully manage them.