Site Visits and Medical Practice Evaluations

That’s right! Shorr Solutions and our team are proud to bring our decades of medical practice management experience to your aesthetic practice. We will do this through a customized visit to your office. We want to come visit YOUR practice and see how we can help elevate and take it to the next level.

Did you know that we’ve owned two aesthetic medical practices in the past? 

At Shorr Solutions, we understand how your medical practice is run. Indeed, this also means understanding WHY your staff runs late, the drama that takes place, and how to handle the situation when a staff member drops a hand piece on technology. We work with practices across the United States and Canada. Therefore, we are proud to help you bounce back from the issues that are troubling you. This will be whether you are overworked, underpaid, or dealing with drama. Either way, we’ve seen it all.

What’s Included in a Site Visit?

• An extensive practice questionnaire for you to complete prior to the visit, prompts a deeper dive into the practice’s
• analytics. We will evaluate a number of things such as your employee organization, insurance comparisons, fee for service comparisons, financials, tax returns, and more.
• 2-3 days of onsite evaluation in your practice to review issues that you feel are important. The evaluation includes your protocols, policies, procedures, staffing, employees, and a marketing mix. The length of the visit is determined by the number of locations your practice has, the size of your staff, and more.
• Meals with Jay Shorr and/or Mara Shorr, includes lunch and dinner to review the items discovered during the visit. We find that sharing meals with the practice’s management allows us to stay on track during the visit and review any issues.
• A follow-up site visit evaluation report of ALL of the findings that we’ve uncovered during the visit, as well as recommended solutions. It is important to note that this evaluation is included in the price of your visit. It is not an extra charge. After all, with a name like Shorr Solutions, of COURSE we don’t keep those a secret! Moreover, here are just a few of the items we address in the report. This includes our findings and suggestions on the following:
  • Billing issues, includes late insurance reimbursements, deposits, bounced checks, credit card processing fees, and high financing charges.
  • Safety concerns, includes a complete evaluation of your in-office procedure rooms and a surgery center. We check everything from your crash carts to your power cords, OSHA training, exit signs, fire extinguisher expiration, and more!
  • Patient flow, HIPAA violations and opportunities for improvement.
  • Staffing, includes how your staff REALLY feels about your systems, relationships, and role as a boss. We review your employee handbook and benefits program. Additionally, we also speak with as many staff members as possible. We do this to make sure that each staff member is in the best role for them.
  • Phone skills, includes listening to how your team answers the phone, schedules patient appointments, follows up with patients, and adheres to HIPAA and PHI.
  • Marketing consultations with your marketing team leader, evaluates internal marketing in your reception area and exam rooms, how productive your website is, how your team responds to leads, and how they’re following up with patients who don’t book the day of the consultation. We work with your staff to suggest additional systems. Overall, this will improve the results that work best for your practice.
  • Inventory control, looks at who’s handling your inventory system, how, and what they’re doing to prevent theft inside your office!
• Ongoing support for your practice to work through all of the pain points that we’ve addressed and discovered.  Furthermore, we will work together to improve your practice’s efficiency, marketing mix, patient conversion, up sell, financial security, and more!