That’s right! Shorr Solutions, including Jay Shorr, Mara Shorr and their team of associates are proud to bring their decades of medical practice management
experience to your practice through a customized visit to your office. We want to come visit YOUR practice and see how we can help elevate it to the next level.
Did you know that we’ve owned two medical practices in the past?
We understand the inner workings of how your medical practice is run. We understand WHY your staff runs late, the drama that takes place inside your medical practice, and how to handle the situation when a staff member drops a handpiece on your piece of technology. We work with practices across the United States and Canada, and are proud to help you bounce back from the issues that are troubling you, whether it be that you’re overworked, underpaid, dealing with drama or riddled with staff theft. We’ve seen it all… more than once.
What’s Included in a Site Visit?
An extensive practice questionnaire for you to complete prior to the visit, prompting a deeper dive into the practice’s analytics. We’ll evaluate a number of things, including your employee organization, insurance and fee for service comparisons (and goals for the future), financials, tax returns and more AHEAD of time in our 30+ page questionnaire so that we’re familiar with the inner workings of your practice before we step foot in your door.
2-3 days of onsite evaluation in your practice to review your protocols, policies, procedures, staffing and employees, marketing mix… and the current issues YOU feel are important. The length of the visit is determined by the number of locations in your practices, size of your staff and more, so that we don’t waste or lose time together.
Meals with Jay Shorr and/or Mara Shorr, including both lunch and dinner to review the items discovered during the visit. We find that sharing meals with the practice’s management allows us to stay on track during our visit and review any glaring issues instantly.
A follow-up site visit evaluation report of ALL of the findings that we uncovered during the visit, as well as recommended solutions. It’s important to note that this evaluation is included in the price of your visit and not an extra charge. After all, with a name like Shorr Solutions, of COURSE we don’t keep those a secret! Here are just a few of the items we address in the report, including finding and suggestions on the following:
Billing issues, including late insurance reimbursements and deposits, bounced checks, credit card processing fees and high patient financing charges.
Safety concerns, including a complete evaluation of your in-office procedure rooms and a surgery center, if applicable. We check everything from your crash carts to your power cords, OSHA training, exit signs, fire extinguisher expiration and more!
Patient flow, HIPAA violations and opportunities for improvement.
Staffing, including how your staff REALLY feels about your systems, relationships and role as a boss. We review your employee handbook and benefits program, as well as speak with as many staff members as possible to make sure that each staff member is in the best role for them.
Phone skills, including listening to how your team answers phones, schedules patient appointments, follows up with patients and adheres to HIPAA and PHI.
Marketing consultations with your marketing team leader, evaluating internal marketing in your reception area and exam rooms, how productive your website is in terms of lead generation, how your team is responding to leads, and how they’re following up with patients who choose not to book the day of the consult. We work with your staff to suggest additional systems that will improve results that work for your practice.
Inventory control, looking at who’s handling your inventory system, how, and what they’re doing to prevent theft inside your office!
Ongoing support for your practice to work through all of the pain points that we’ve addressed and discovered. We’ll work together to improve your practice’s efficiency, marketing mix, patient conversion and upsell, financial security and more!
Ready to Book a Site Visit?
Email us at [email protected] to schedule a FREE consult and learn how we can help your practice save money, grow revenue, strengthen employee sales skills, gain additional financing programs, evaluate your credit card processing fees… and more!