As a business owner, you know that, from time to time, a patient or client comes along that gives off all the wrong vibes. She may want you to provide a service that you know won’t work for her. He may ask you to do something that’s just plain unethical. You may find out that this patient is already in a lawsuit with the five doctors or medspas before you.
Whatever the reason, you’re seeing red… red flags, that is.
So, how do you handle a difficult patient? We’re happy to help with a few suggestions:
5 Ways To Handle a Difficult Client
Practice Fundamentals: How To Deal With a Difficult Patient
Dealing with a Difficult Client